Resume FitRefund Policy
In short: if you're not happy with a purchase, email us within 14 days and we'll make it right.
What you can get refunded
| Situation | Refund |
|---|---|
| Unused credits from a credit pack, within 14 days of purchase | Full refund of the unused credits, pro rata (e.g. 3 unused of 5 = 60% of the price) |
| You paid but no Tailored Resume was delivered, and the in-app retry didn't help | Full refund of that purchase or credit |
| A Tailored Resume that is materially defective: unreadable, cut off, for the wrong job, or containing invented experience that isn't in your resume | Full refund of that purchase or credit (or a free regeneration, if you prefer) |
| Duplicate or accidental purchase, reported within 14 days | Full refund |
If a generation fails for technical reasons, the extension automatically returns your credit or keeps your one-time purchase open so you can retry without paying again.
What we usually can't refund
A Tailored Resume that was delivered and works as described can't generally be refunded just because you changed your mind, because it's digital content produced on demand for you. We will still look at every request on its merits, and this doesn't affect any rights you have under applicable consumer-protection law.
How to request a refund
- Email giri.gaurav2002@gmail.com within 14 days of purchase, with your Paddle order number (in your receipt email) and, if possible, your credit key from the extension.
- Or contact Paddle, our Merchant of Record, directly at paddle.net.
Approved refunds are processed by Paddle to your original payment method, usually within 5–10 business days depending on your bank. Refunded credits are removed from your balance.
Chargebacks
Please contact us before disputing a charge with your bank. We can almost always sort it out faster.